faq
Yes, you may modify or cancel an order within 24 hours before dispatch. Please send email to hello@danceinsaga.com promptly with your order details. After dispatch, changes or cancellations cannot be accommodated.
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We currently do not offer pre-orders or customized items.
We're working on introducing a membership and professional discount program soon! Follow us on social media or subscribe to our newsletter for updates.
We provide information on Size Guide on each product page. If you're between sizes, we recommend sizing up. Feel free to email us for personalized sizing assistance.
We regularly restock popular items. Contact hello@danceinsaga.com, sign up for our newsletter, and follow @danceinsaga on Instagrm for notifications to receive restock updates.
We provide information on Care Guide on each product page. Hand wash gently in cold water or machine wash in a protective mesh bag on a delicate cycle. Do not tumble dry or iron. Air dry flat or hang to preserve your garment’s integrity.
We use premium, sustainable fabrics certified safe for water use such as recycled polyester, Tencel, and Lenzing modal, ensuring minimal environmental impact. Our materials are chosen for their high quality, performance, and eco-friendly properties. We publish in small batches to reduce waste and each garment is ethically handmade by our small team of skilled artisans in Indonesia.
Our packaging is crafted from recycled kraft paper, and leftover fabrics are creatively transformed into reusable pouches—perfect for storing your ballet shoes or even doubling as a stylish, eco-friendly shopping bag (saving the planet and your groceries, one pouch at a time!).